2 Jobs found

Our Outdoor Recreation Reservations department helps hundreds of customers from all over the world plan memorable outdoor experiences.Our Reservation Coordinators are true adventure experts. Their knowledge and experience help guide customers through the booking process over the phone or through email. They are able to answer in-depth questions about our tours and liaise with our operations team to ensure every customer has a positive experience, from the moment they first contact us to the day of their adventure.Responsibilities & Duties :Inbound and outbound sales online, via email and in person at the frontdesk.Provide outstanding customer service and handle all customer queriesBook adventures, take payments and correspond with customersManage reseller relationships, build contacts and ...

JOB OVERVIEWThis role will require you to safely guide river trips up to Grade III & IV whitewater. Under limited supervision, you must be able to work independently using your own initiative.This person must have strong interpersonal skills, be able to deliver high levels of customer service, have great group management skills, be a strong critical thinker and have the ability to problem solve. You will need to be flexible and adaptable in tailoring trips to suit individual needs, abilities and expectations.DUTIES & RESPONSIBILITIES:First and foremost, uphold our mission "Create great memories for our guests"Ensure trips are run in a safe and timely mannerReliable, self-motivated and enthusiastic with strong communication skills and the ability to talk with people from different cultures ...